Understanding Payment processing Creating clarity
Welcome to PPS Perfunctio Payment Services GmbH
Have you discovered a direct debit with the note "Perfunctio" on your bank statement and are wondering what is behind it? We can help you classify the debit. We are intermediary and not a payment institution and offer factoring and debt collection services for our affiliated contractual partners.
We act on behalf of companies.
On this page you will find all important information and direct help for your request.
What does PPS Perfunctio Payment Services GmbH actually do?
A direct debit via PPS raises questions for you? We can well understand that.
Even though we work in the background, we won’t leave you alone with your uncertainty. Here you can find out what we can and cannot do for you:
What we can do for you:
- We process payments: securely, reliably, and on behalf of third parties.
- We do not have a contractual relationship with you - but we will help you to find the right contact person.
- We reliably forward your concerns to the customer service department of the respective company.
FAQ – Frequently Asked Questions
We process the payment on behalf of a company with which you have entered into a contract.
Please check the payment reference for your transaction —the name of the contracting party is usually listed there.
Cancellations must be sent directly to the company with which you entered into the contract.
We’re happy to assist you and forward your request—or you can check the purpose of your booking yourself.
Please use our contact form. We will take note of your inquiry and forward it to the appropriate customer service department of your service provider.
It's simple: We are not your contractual partner and do not have access to customer data or contract details. Only the company you have hired (see "Purpose") can accept cancellations or complaints.
Contact us
Even though we are not your direct contract partner, we take your concern seriously. Please use our contact form so that we can forward your inquiry to the appropriate customer service department.
Would you like to speak with an expert right away?
Give us a call: +49 40 637 93 018
