Understanding Payment Processing.
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Do you see “Perfunctio” or “PPS Perfunctio Payment Services GmbH” on your bank statement? Here’s how to identify the transaction and find the right contact person.

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For Consumers

Why
Perfunctio appears on
your bank statement

Have you noticed a debit on your bank statement labeled “Perfunctio” or “PPS Perfunctio Payment Services GmbH” and want to know where this payment came from? You’re not alone. Many people search for terms like “ Perfunctio debit,” “PPS debit,” or “ Perfunctio bank statement” when they can’t immediately identify a payment.

PPS Perfunctio Payment Services GmbH supports companies with the technical processing of payment transactions. Our systems enable companies to process payments via banking networks, such as the SEPA Direct Debit scheme.

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For Consumers

Cancel, Stop Payments, or Resolve an Issue

Perfunctio processes payments exclusively on behalf of companies, using regulated banking and payment infrastructure. Important to know: Perfunctio is not your contractual partner. The contract is between you and the company from which you are purchasing a service, subscription, or membership. Therefore, if you want to stop a recurring payment, verify a payment, or resolve an issue, in many cases the respective company is the correct point of contact.

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For Businesses

Secure payment processing via a regulated infrastructure

Perfunctio processes payments on behalf of companies and supports the secure technical handling of payment transactions. Our goal is to help you quickly identify a “ Perfunctio ,” or “PPS” debit and find the right contact person. In this way, we create transparency for consumers and support companies in ensuring reliable payment processing.

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A hand is holding a smartphone displaying a purple login page from Perfunctio, which shows fields for entering an email address and password, a login button, and options such as "Remember Me" and "Forgot Password."

Do you have questions about a charge?

In our FAQ section, you'll find important information about debits, cancellations, and other common questions regarding Perfunctio and PPS Perfunctio Payment Services GmbH.

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Frequently asked questions about
PPS Perfunctio

Who is PPS Perfunctio?

Perfunctio We support companies with the technical processing of payments. We are not the contracting party for consumers; rather, we provide the payment infrastructure behind the scenes.

Why does " Perfunctio " appear on my bank statement?

If your bank statement shows “Perfunctio” or “PPS Perfunctio Payment Services GmbH,” our infrastructure was used to process a payment. The contract is typically between you and the company from which you are purchasing a service, subscription, or membership.

How can I stop a payment?

If you wish to stop a payment or cancel a contract, please contact the company with which you entered into the contract. Perfunctio processes payments on behalf of that company and cannot cancel contracts or payments on its own.

Who should I contact if I have questions about a charge?

In most cases, the appropriate point of contact is the company from which you purchase a service or subscription. Perfunctio supports the technical processing of payments but is not your contractual partner.

Is a SEPA direct debit secure?

Yes, SEPA direct debits are processed within a regulated banking and payment infrastructure. Perfunctio works with relevant partners and systems to ensure that payments are processed securely, transparently, and reliably.